Return & Refund Policy

At Blume, we take pride in offering high-quality nail products crafted with care. Your satisfaction is important to us, and we aim to make your shopping experience smooth and transparent.

Returns & Exchanges

Due to the nature of cosmetic and nail products, we do not accept returns or exchanges once the product has been opened or used. This is to ensure hygiene and safety for all our customers.

However, we do accept returns or replacements in the following cases:

  • You received a damaged or defective product
  • You received the wrong item
  • The product arrived leaking or broken

Reporting an Issue

If your order has arrived damaged or incorrect, please contact us within 48 hours of delivery with:

  1. Your order number
  2. Unboxing videos of the product and packaging
  3. Images of the reported issue
  4. A brief description of the issue

📧 Email: support@worldofblume.in

Our team will review the request and arrange a replacement or refund, depending on the situation.

Non-Returnable Items

The following items are non-returnable:

  • Opened or used products
  • Products damaged due to misuse or improper storage
  • Sale or promotional items
  • Orders reported after 48 hours of delivery

Refunds

  • Approved refunds will be processed to the original method of payment
  • Refunds are typically completed within 5–7 business days after approval
  • Shipping charges (if any) are non-refundable

Cancellations

Orders can only be cancelled before dispatch. Once shipped, cancellations are not permitted.